Return & Exchange Policy:
Return or Exchange Request: Customers are required to initiate return or exchange requests within 7 days of delivery. For returns, a pickup will be arranged for orders within India. However, customers need to note that exchange orders are subject to stock availability, and if the requested item is not available, an alternative will be proposed.
Return Request Process:
Exchange Request Process:
Warehouse Address for Direct Exchange Shipments: Aany's Culture 419 Sangini Textile Hub B, Bardoli Road, Kumbharia Gam, Surat, Gujarat, 395010, India.
Return & Exchange checking Process:
After receiving the returned product, we conduct a thorough checking process. If the product is found to be damaged due to a manufacturing defect or an error on our part, we will not initiate a refund but will proceed with the exchange process. We prioritize ensuring the quality and integrity of our products and will promptly facilitate an exchange for the damaged item.
Cancellation Policy:
Refunds:
Important Note: Aany's Culture is partnered with a third-party courier service, and while efforts are made to assist customers, certain issues may be beyond control. Contact information of delivery executives is provided exclusively to recipients, limiting the company's ability to address certain issues.
We appreciate your understanding and cooperation.
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